Support
We're happy to help.
Contact us
The fastest way to reach us is by email. We usually reply within a few days.
When reporting a bug, please include your device model, iOS version, and what you were doing when it happened.
Frequently asked questions
How do I start?
Open the map, tap an available hex to claim your first plot of land, buy seeds from the market, then plant and tend your crop through the season until harvest.
Do I need an account?
No. Terrafy signs you in anonymously and saves your progress automatically. You never have to give us your name or email to play.
How do the crop hints work?
Read your field from its look — a thirsty, weedy, or hungry crop shows it visually. To get exact readouts and spoken advice, hire a farm worker from a field's detail screen. Better workers read the field more sharply.
What does hiring a worker cost?
Hiring is a one-time coin fee that varies by worker: the Apprentice Farmhand, the Field Agronomist, and the Master Steward each cost more and reveal more. Wages are deducted from your coin balance.
I lost my progress / changed devices.
Because accounts are anonymous and tied to your installation, uninstalling the app can make an account unrecoverable. Email us and we'll do our best to help.
How do I delete my data?
Email us from the address you'd like removed with your request. See our Privacy Policy for details.